Smart segmentation
Campaigns by site, shift, role or service unit.
For multiservice companies and distributed teams
Operational contact with 10,000+ employees, without friction or chaos
VivaSpeak coordinates calls, WhatsApp and email to control clock-ins, detect incidents and unreported absences, leaving traceability and reports ready for HR and operations.
Built for large, distributed teams.
Always-on availability, even outside working hours.
Flows with consent and full traceability.
Structured internal communication, not just scattered messages
The difference is not just contacting people, but doing it in an orderly, measurable and repeatable way. VivaSpeak orchestrates multi-channel campaigns, collects responses and consolidates information in a single dashboard.
Coordinated multi-channel
WhatsApp first, then call and email if no response.
Structured responses
Clear fields for clock-ins, incidents and absences.
Automatic escalation
Alerts to supervisors when a critical incident appears.
Outcome: daily operational control without overload.
You define the flow and VivaSpeak executes, records and leaves reports ready for internal audit.
See fit on a callHow would the pilot work for your team?
In 3 steps we can have the operational flow running and validate it with a representative group of employees.
1
Process map and critical data
We define what is asked, when and to whom.
2
Automation and controlled tests
We simulate clock-in, incident and absence flows.
3
Dashboards and escalation
Consolidated results with response metrics.
Clear KPIs Response rates, contact times and incidents reported.
Audit trail Full history by employee, site or service.
Escalation Automatic alerts to managers when risk appears.
Coordinated channels for maximum coverage
We use the most effective channel based on the employee profile and the type of communication, always with traceability.
AI calls
Natural voice, confirmations and instant data capture.
Official WhatsApp
Approved templates, fast replies and follow-up.
Operational email
Summaries and evidence for HR and managers.
Control panel
Everything is logged and easy to review.
Compliance and data protection
Designed for companies with transparency, compliance and ESG goals. Flows are built with consent and minimal exposure of personal data.
Consent and opt-out
Messages aligned with internal policy and GDPR.
Full traceability
Record of every interaction and response.
Protected sensitive data
Role-based access and centralized reporting.
Audit-ready
Information prepared for internal reviews.
Quick questions
Can we start with an initial pilot?
Yes, we start with a representative group and scale based on results and operations.
What data do you need at the beginning?
A segmented list, schedules and the control questions you want to capture (clock-ins, incidents, absences).
Does it integrate with existing internal processes?
Yes, we can deliver reports in the format HR and operations need and adapt the flow to your current process.
If it fits, let’s talk this week
In a short call we can define the flow for clock-ins and incidents, and set up a fast pilot.